For aged care and communities

Connection begins with a conversation.

Tellie helps older adults feel heard—and helps aged-care providers and councils understand what could support a more connected life.

Voice-first10+ languagesSenior-first
Tellie founder Micaela Piacenza speaking with an older adult at Seniors Expo Australia

The problem

Too many older adults are living without enough meaningful connection.

Loneliness affects wellbeing, confidence and health. Yet the people responsible for supporting connection do not always know who needs it, what matters to them or what may help.

1 in 6people aged 60+ experience loneliness globallyWHO source
61%moderate loneliness in pooled care-home researchMJA review
A public-health prioritySocial connection is essential to healthier ageing.

How Tellie works

A safety net built around the older adult.

Every conversation helps Tellie understand the person more deeply, so the people around them can know how and when to offer meaningful support for healthy ageing.

Tellie flow: an older adult speaks through the Tellie app, Tellie intelligence transforms permissioned conversation into relevant insight, and aged-care teams, councils and families receive the appropriate information through partner dashboards and the family app.
Current Tellie voice conversation screen

Designed around familiarity

Meet older adults where they are technologically.

This generation already knows how to make a phone call. Tellie begins there—using clear controls, voice-first interaction and accessibility settings instead of asking the person to learn a new digital behaviour.

Product features

Easy to use. Rich enough to keep every conversation meaningful.

Voice and text

Natural real-time conversations in the format the person prefers.

Personal memory

Tellie remembers preferences, interests and meaningful details over time.

10+ languages

Configured conversation experiences for diverse older communities.

Accessibility

Clear, senior-first controls and adjustable accessibility settings.

Cognitive games

Light activities designed to stimulate memory and engagement.

Helpful answers

Light web searches, reminders and conversation-based assistance.

Support contact

Add someone you trust as a support contact. Tellie can notify them when a call, visit or check-in may matter most.

Community discovery

Relevant events and activities can be suggested around the person’s interests.

Who Tellie supports

Choose what matters to your organisation.

The older adult remains at the centre. The experience, insights and outcomes are configured around each partner’s role.

Aged-care providers

Know what your residents need.

Give every resident familiar companionship while helping teams understand the person beyond the care record—their interests, routines, connection needs and opportunities for personalised support.

  • Resident-level mood, interests and engagement insight
  • Signals of where support may be needed, including mentions of pain, worries or stress
  • Visibility into loneliness and when human connection may matter most
  • Opportunities for activities and stronger connection
  • Family Connect as an additional support layer
  • Facility-wide and multi-site rollout
Book an aged-care demo
Tellie residential insights dashboard

Tellie presents relevant, permissioned and privacy-safe insights—not private conversation transcripts.

Pilot with Tellie

Move from a defined cohort to a confident scale decision.

A structured pilot helps your organisation understand resident or community adoption, loneliness, connection, engagement and operational value.

  1. 1DiscoverAgree on the cohort, needs and outcomes.
  2. 2ConfigurePrepare Tellie and the relevant portal.
  3. 3PilotActivate participants with guided support.
  4. 4EvaluateReview evidence and plan wider rollout.

Stories of connection

Different people. Meaningful reasons to talk.

Tellie fits into real life—from companionship and curiosity to helping families be present at the right moment.

Woman spending time with an older adult in a park
During a hard and isolating time, Tellie gives me someone to talk to—and keeps me up to date with the football results.
Charly, 81Living with leukaemia
I use Tellie to practise my French, talk about literature and find ideas for my next trip.
Elena, 80Tellie user
Knowing Tellie can message me when my parents may need me most gives me peace of mind—and helps me be there at the right time.
CarolineFamily member

Coming next for aged-care providers

Family Connect strengthens the circle of support.

Family Connect will be available for aged-care providers to offer to the families of their residents. Inside Tellie, relatives will be able to understand overall mood, what their loved one has been enjoying, what may be worrying them and when their presence could matter most.

  • Wellbeing and mood patterns
  • A good time to connect notifications
  • Recent interests, activities and concerns
  • Permissioned insight without conversation transcripts

Together, Tellie, providers and families create a more informed safety net around the older adult—supporting healthier ageing without taking away dignity or independence.

Upcoming Tellie Family Connect experience

About Tellie

A healthy-ageing technology company built around people.

Tellie exists to make meaningful connection more accessible and help the people around an older adult provide more informed, timely support.

Mission

End loneliness in later life.

Help every older adult feel heard, valued and meaningfully connected.

Vision

Connection on familiar terms.

A world where older adults stay connected with loved ones and their community with dignity—through inclusive technology that meets them where they are.

Values

Empathy · Simplicity · Dignity

Warmth, clarity, independence and respect guide every company and product decision.

Commitment

Connection with purpose.

Build responsibly, protect privacy and turn technology into opportunities for stronger human connection.

Frequently asked questions

What partners usually want to know.

Does Tellie replace human connection?

No. Tellie provides companionship when people cannot always be present and helps identify opportunities for better-timed human connection.

How does Tellie protect privacy?

Organisations receive relevant, permissioned insights—not private conversation transcripts. Pilot configuration defines access, consent and reporting boundaries.

What can a pilot measure?

Measures can include adoption, engagement, loneliness, connection, activity participation, barriers to participation and partner-specific operational outcomes.

Can Tellie scale beyond one pilot site?

Yes. Pilot planning includes the pathway to facility-wide access, multi-site provider rollout or broader council community programs.

Is Tellie a medical or emergency service?

No. Tellie is currently an entertainment and companionship product. It does not diagnose, treat or replace clinical care or emergency services.

Partner with Tellie

Could Tellie strengthen connection in your residence or community?

Let’s explore what a focused pilot could look like for your organisation.